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Pawticulars


Policies

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Pawticulars


Policies

Here at Laughing Dog Kennel, we love to have fun, but we take the care of your pets very, very seriously. In order to keep our furry visitors healthy and happy, we ask their guardians - you! - to help by following some important guidelines.

 
 

Pawticulars

BUSINESS HOURS

Monday through Friday pick-up and drop off hours are 7:30 to 9:00 am and 3:00 to 4:30 pm.   

Sunday pre-scheduled pickup is AT 4:30.

Business hours:  Monday through Friday from 7:30am to 5:30pm
Saturday from 8:30am to 4:30pm
Sunday closed except for pre-scheduled pick-ups at 4:30 pm

Please note that we are not open to admit or release pets on major holidays such as  4th of July, Labor Day, Memorial Day, Easter, Thanksgiving Day, Christmas Day, or New Year's Day. We will be open for limited hours on Christmas Eve and New Year's Eve. Advance boarding reservations are highly recommended for holiday periods.

RESERVATION POLICY

We recommend reservations for your pet for any of our services. Walk-ins for boarding and daycare will only be accepted if there is space available and if owner arrives prepared with proof of current vaccination status and food if boarding, as required by our standard boarding and daycare policies.

VACCINATION POLICY

For the health of all of our guests, all dogs and cats must be current on their vaccinations in order for us to be able to admit them for boarding, daycare, or training. 

DOGS MUST BE VACCINATED AGAINST DHP-P, BORDETELLA, and rabies*. 
CATS MUST BE VACCINATED AGAINST FDRT AND RABIES. 

Adult dogs must have proof of vaccination for DHP-P, Bordetella, and rabies. Puppies must have proof of a minimum of two (2) sets of puppy boosters.  If over six months of age they must have received Rabies vaccination and if over 4 months they must have received Bordetella vaccination. 

Adult cats must be current on FDRT and Rabies vaccinations.  Kittens must have received a minimum of two FDRT kitten boosters and if over 6 months must have received Rabies vaccination.

You can ask your vet to fax over the vaccination status (fax: 722-2431).  Or you can email or bring it in proof of your pet's current vaccination status before or at the time of your services.  Vaccinations are available through your veterinarian.

ADMISSION POLICY

Unfortunately, certain viral infections are fairly common in the Gallup area, including both distemper and parvo virus among dogs - especially puppies, and feline distemper among cats. Because these infections can spread quickly, we cannot accept any dog or cat that appears ill (listless, vomiting and/or diarrhea, or has discharge from its eyes and/or nose). 

*Please note:  Females in heat will not be admitted for boarding, daycare or puppy class. Females over the age of one year must be spayed. For the safety of our Guests & our Staff, aggressive dogs will not be accepted for boarding, daycare  or grooming.

We want tot take the best care of your precious puppy and support your house-training efforts while your puppy boards.  Puppies must be 12 weeks or older for daycare or boarding.  Puppies  are let out to potty as often as every hour to give them every opportunity for success and to help with your potty training efforts at home.  Because of this extra care and attention, puppies boarding under the age of 6 months are charged the rate of $26 per night regardless of size.

Owners who would like their smaller dog(s) boarded in an indoor/outdoor run may choose that option. They will be charged the large dog rate of $24 per night. 

The multi-dog discount for boarding applies to two (2) dogs owned by the same family who are accustomed to living together, and are able to safely share the same kennel or cage for the duration of their stay.  If your dogs have to be separated at feeding time, they would not qualify for the multi-dog discount.

FOOD POLICY

Any abrupt change to your pet's diet will cause in an upset stomach resulting in vomiting and diarrhea--which is no fun for your dog!  It can even develop into pancreatitis, which can become serious and require hospitalization.  Since we want your pet's stay with us to be pleasant, we require that you bring your pet's own regular food.  Please bring enough  to last the duration of your pet's stay in a seal-able container (Ziplock, tupperware or plastic bin with lid) labeled with your dog's name and feeding instructions. We will not accept food brought in huge open bags, as this spills and will attract mice.  We are happy to feed dry, canned or raw food  per your written instructions. We do not charge for administering oral  prescription medications as long as you furnish Pill Pockets or some other cheese, meat or suitable delivery method.

PERSONAL BELONGINGS

To avoid potential hazards, your pet's collar and leash will be removed and returned to you when your pet is admitted.

For our canine guests, we provide fleece blankets in our boarding cages and Coolaroo cots in the dog runs for your dogs' comfort. If your dog has a particular bed that he/she loves, we can keep it with him/her as well, but we will not accept responsibility for loss or damage.

For our feline friends, we provide fleece blankets and cushions for your cat's comfort.  If your cat has a bed that you would like to bring from home we can keep that with him/her in the kitty tower.

Laughing Dog Kennel is not responsible for items (such as leash, collar, harness, toys, etc) that are lost, dirtied, or damaged while your pet is staying or playing with us. 

CANCELLATION POLICIES

We request that you kindly provide at least 48 hours notice if you need to cancel a reservation.